Michael is an accomplished technical communication leader with over 30 years of experience supporting global technology, healthcare, and education organizations. He has served in senior technical writing and documentation leadership roles at Amazon Web Services, Cisco Systems, and Benu Networks, where he developed and managed high-impact documentation strategies across complex product and engineering environments.
Known for his precision, clarity, and ability to translate technical complexity into accessible content, Michael brings deep expertise in intellectual property writing, API documentation, and project management. His approach combines process improvement and change management with a strong commitment to audience-focused communication. Michael is an Editor and Technical Writer at CSA.
Experience
- Corporate Security Advisors – Editor and Technical Writer
- Amazon Web Services – Programmer Writer
- Cisco Systems – Sr Technical Writer / Sr Staff Technical Writer / Manager
- Ascension Technologies – API Technical Writer
- Follett Campus Resources – Sr Technical Writer
- W.W. Grainger – Sr Technical Writer
- Benu Networks – Director of Technical Communications
- WMS Gaming – Intellectual Property Writer
